Summer Program Assistant
Job Title: Summer Program Assistant Job Type: Full-time 35 hrs./week for period of 8 weeks Pay Rate: $17.60-$18.00 per hour Employment Term: : June 22 – August 14, 2026Reports to: Community Services & Operations Director Department: Community DevelopmentDeadline to Apply: June 5, 2026 Number of Positions: 3 Job Summary The Summer Program Assistant works closely with the Child and Youth Team to support the planning, coordination, and daily operations of Beyond the Bell summer programs. In this role, the Program Assistant helps create a safe, inclusive, and engaging environment for children and youth aged 6–18 by assisting in the delivery of recreational, educational, and outdoor activities a school-based setting. Responsibilities include supporting program facilitation, preparing materials and activity spaces, supervising participants, fostering positive relationships, and ensuring programs run smoothly and effectively. The Program Assistant also contributes to positive youth development by creating a welcoming environment where all participants feel valued, respected, and supported. The successful candidate will help ensure the efficient operation of food programs while creating a welcoming, respectful, and supportive environment for clients and community members. Key Responsibilities Assist in the facilitation of daily summer camp programs in school -based setting for children and youth aged 6–18, including sports, arts and crafts, outdoor exploration, educational workshops, and special events. Foster a safe, supportive, and nurturing environment through direct supervision and effective attendance protocols. Support community outreach and participant recruitment efforts by distributing promotional materials and engaging with families in Britannia Woods and surrounding communities. Prepare and serve snacks in accordance with BWCS guidelines and Public Health standards. Maintain a positive, energetic, and engaging attitude when interacting with children, youth, families, and team members. Actively participate in all scheduled activities alongside participants to encourage inclusion and engagement. Supervise large groups of children and youth during off-site excursions, including field trips, swimming activities and community events ensuring adherence to safety protocols. Communicate professionally and respectfully with parents, caregivers, community partners, and school staff Ensure program spaces remain clean, organized, and compliant with Public Health Ontario guidelines, including daily cleaning and disinfection of supplies, equipment, and high-touch surfaces. Assist with program setup, cleanup, and other administrative or operational duties as assigned Common Responsibilities Maintain confidentiality and adhere to all organizational policies and procedures related to privacy and information handling. Respect and value the diversity of individuals, families, and communities served by the organization. Work flexible hours, including evenings or extended hours as required, at various BWCS locations. Contribute to staff and volunteer development initiatives through participation, support, and collaboration. Demonstrate initiative and the ability to work both independently and as part of a team with minimal supervision. Skills, Knowledge & Abilities Experience working with children and youth in a community-based setting. Proficiency in Microsoft Office applications and virtual platforms. Strong written and verbal communication skills. Valid Standard First Aid and CPR-C certification. Bilingualism is considered an asset. Ability to thrive in a fast-paced environment and work effectively both independently and as part of a team. Strong problem-solving skills with the ability to respond calmly, confidently, and effectively in emergency situations. Education & Qualifications Currently enrolled in a full-time post-secondary program in Health, Social Sciences, Social Work, or Child and Youth Work. Minimum of two years of experience working with children aged 6–18. Working Conditions Hours: Seasonal position, 35 hours per week for 8 weeks (total of 280 hours), typically from late June to mid-August. Environment: Work is conducted in both indoor and outdoor camp settings, with frequent interaction with children, youth, and staff in a dynamic and active environment. WHAT WE OFFER BWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities. APPLICATION PROCESS We are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to careers@britanniawoods.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted. If you require accessibility accommodation during this process, please email careers@britanniawoods.com and we will work with you to ensure your needs are met.
Summer Food Program Assistant
Job Title: Summer Food Program Assistant Job Type: Full-time 35 hrs./week for period of 8 weeks Pay Rate: $17.60-$18.00 per hour Employment Term: : June 22 – August 14, 2026Reports to: Community Services & Operations Director Department: Community DevelopmentDeadline to Apply: June 5, 2026 Number of Positions: 1 Job Summary The Food Programs Assistant will work alongside the Food Program staff, volunteers, to support the delivery of community food services programs. This position is ideal for a motivated and community-minded youth or student interested in gaining hands-on experience in community services, food security, and nonprofit programming. The successful candidate will help ensure the efficient operation of food programs while creating a welcoming, respectful, and supportive environment for clients and community members. Key Responsibilities Support weekly food deliveries, inventory management, and client appointments. Help prepare, pack, and distribute food orders to community members. Support staff and volunteers with receiving, sorting, stocking, and storing donations and supplies. Ensure food is stored, handled, and distributed according to food safety standards. Maintain a clean, organized, and safe workspace, including food storage areas, shelves, and appliances. Build positive, respectful, and confidential relationships with clients and community members. Assist in gathering information to help respond to clients’ food needs appropriately. Contribute to a welcoming, inclusive, and supportive environment for all clients, volunteers, and staff. Follow all organizational Health & Safety, confidentiality, and privacy policies. Support additional community food program activities and related duties as required. Common Responsibilities: Work in a manner that preserves confidentiality and minimizes risk in accordance with Privacy and Confidentiality Policies and Procedures. Respect and value the diversity of individuals and communities served. Participate in staff and volunteer training and development opportunities that strengthen organizational capacity. Demonstrate initiative and the ability to work independently as well as collaboratively within a team environment with minimal supervision. Skills, Knowledge & Abilities Education and/or experience in social work, community services, community organizing, or related fields, or an equivalent combination of education and experience. Interest in community engagement, food security, social services, or nonprofit work. Demonstrated commitment to equity, inclusion, anti-racism, and anti-oppression principles, as well as contributing to a positive and supportive workplace culture. Understanding of and ability to work collaboratively within a team environment. Proficiency with Microsoft Word, Excel, Teams, email, and internet navigation. Ability to lift and carry heavy boxes and food supplies (up to 50 lbs.). Ability to manage multiple tasks simultaneously in a professional and organized manner. Strong organizational skills, initiative, reliability, and self-motivation. Valid Police Record Check with Vulnerable Sector Screening required. First Aid/CPR/AED certification is considered an asset. Availability to work flexible hours as required. Fluency in both French and English is essential; additional languages are considered an asset. Working Conditions Term: Seasonal summer position Hours: 35 hours per week for 8 weeks (total of 280 hours), typically from late June to mid-August Work Environment: Primarily indoor work in a dynamic, fast-paced community setting with frequent interaction with clients, volunteers, and staff. The role involves physical tasks such as lifting, sorting, stocking, and moving food supplies weighing up to 50 lbs. WHAT WE OFFER BWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities. APPLICATION PROCESS We are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to careers@britanniawoods.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted. If you require accessibility accommodation during this process, please email careers@britanniawoods.com and we will work with you to ensure your needs are met.
Youth & Family Support Worker
Job Title: Youth & Family Support WorkerJob Type: : Full-time 35 hrs./week PayScale: $25.00- $28.00 per hourBenefits: 3 weeks’ vacation, extended health benefits and Group RRSP Reports to: Community Services & Operations Director Department: Community DevelopmentApplication Deadline: Applications will be accepted until the position is filled. Job Summary: The Youth & Family Support Worker plays a key role in advancing community safety, early intervention and family wellbeing within the Britannia Woods catchment area. Grounded in a family centered and strength-based approach, this role provides culturally responsive outreach, youth mentorship, system navigation, and early non-crisis intervention support. The position centers youth voices while strengthening families through culturally responsive, trauma-informed, and anti-oppressive practices, while actively addressing barriers related to poverty, systemic discrimination and social exclusion. Working directly with children and youth ages 6-18 and their families, The Youth and Family Support Worker deliver mentorship advocacy, group facilitation, advocacy and coordinated support that reduce risk factors and build protective factors to promote long term community wellbeing and resilience. KEY RESPONSIBILITIES 1. Direct Youth & Family Support Build trusting relationships with children, youth and families in community-based settings (schools, programs, community spaces and homes as appropriate). Conduct strength-based assessments to identify needs and emerging risks. Develop collaborative support plans with youth and families. Provide early and non-crisis intervention support and coordinate referrals. Support families in navigating education, health, and social services. Offer mentorship, advocacy and wraparound support to address barriers related to education, mental health, housing stability and social inclusion. Provide internal referrals and coordinate external referrals to appropriate resources. 2. Group Facilitation and Youth Engagement Plan and facilitate structured age-appropriate programming for youth ages 6-18 Lead and support youth groups including Youth Connect (Junior and Senior), Beyond the Bell, Sister2Sister and Brilliant Voices Facilitate parent engagement and learning spaces Integrate social emotional learning, leadership development and skills building into programming Promote youth voices and community participation 3. Systems Navigation & Collaboration Support families in navigating education, health, mental health, and social service systems. Liaise and collaborate with schools, community agencies, and City partners. Participate in cross-sector meetings and networks as required. Represent BWCS in community tables, initiatives and outreach events. 4. Program Operations & Administration Develop and implement structured weekly and monthly program plans Ensure programs operate safely, consistently and align with best practices in youth development and follow municipal and provincial health and safety standards Maintain a safe, inclusive, and culturally affirming program environment. Support and provide guidance to program coordinators and assistants. Manage program supplies and purchases Maintain accurate documentation and program data Assist with outreach, registration processes, attendance tracking and reporting requirements Ability to organize, coordinate, and liaise effectively in the planning and execution of structured sports programs, leagues, and tournaments. (i.e. basketball, soccer, etc.) Coordinate operational logistics, including equipment inventory management, uniform distribution, and facility reservations for practices, games, and special events SKILLS, KNOWLEDGE ABILITIES Knowledge and experience working with racialized children and adolescents who experience issues of poverty, discrimination, issues in the education system and face other societal barriers. Excellent interpersonal communication, de-escalation skills and documentation skills Ability to balance direct service, group facilitation, and administrative responsibilities. Strong organizational and time management skills in a fast-paced environment. Knowledge of community, social service agencies, and mental health services in Ottawa. Experience with developing and facilitating groups in a community-based setting Strong written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Work flexible hours including a minimum of 3 evenings per week and occasional weekends. Education/Qualifications Bachelor or Diploma of Social Services, Social Work, Child, and Youth Practitioner or in related areas of study. Minimum 2-3 years’ experience working with disadvantaged, vulnerable or at-risk clients in a community setting. Experience working with individuals experiencing behavioral, emotional, or mental health challenges is an asset. Knowledge of, or lived experience within Black, Indigenous, and other racialized communities in Ottawa. Bilingualism (English and French) required. Additional languages such as Arabic, Lingala, Creole, or other languages commonly spoken among Black communities in Ottawa are considered assets. Knowledge of Principals of Healthy Child Development Principles and best practices in After -school programming – HIGH FIVE Proficiency in Microsoft Office and virtual platforms. Standard First Aid and CPR-C certification WHAT WE OFFER BWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities. APPLICATION PROCESS We are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to careers@britanniawoods.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted. If you require accessibility accommodation during this process, please email careers@britanniawoods.com and we will work with you to ensure your needs are met.
FAMILY & CHILD WORKER (BILINGUAL)
Reports to: Program ManagerJob Type: Full-time (35 hours per week) PayScale: $30.00–$34.00Location: OttawaApplication Deadline: Applications will be accepted until the position is filled.# of Positions: 1 ABOUT YOU You are a compassionate and resourceful individual dedicated to supporting racialized children, individuals and families in overcoming barriers and building resilience. You believe in the power of evidence-based, culturally responsive interventions, and are committed to fostering a supportive environment where racialized children, individuals and families can thrive and feel safe. Systems knowledge, empathy, safety and a collaborative spirit should be the hallmarks of your approach, as you support racialized families, individuals and children navigate their unique journeys toward positive change. ABOUT THE ROLE The Child & Family Worker plays a key role in supporting children, individuals, and families through BWCS’s Mental Health & Wellness programs. In this role, you will provide assessments, emotional and behavioural support, case management, counselling, advocacy, and group facilitation. You will work with families to identify strengths, clarify needs, build goals, and explore pathways toward improved emotional wellness, stability, and connectedness. Your work will include supporting clients experiencing social, emotional, behavioural, or systemic challenges, and helping them navigate community, school, health, and social service systems. You will provide culturally responsive, trauma-informed support that promotes safety, empowerment, and positive change. You will adapt your approach to meet clients where they are and ensure services are accessible, affirming, and responsive to the unique needs of Black and racialized families. ABOUT WHO WE SUPPORT Britannia Woods Community Services (BWCS) is dedicated to ensuring that residents in the city of Ottawa, in the Britannia Woods neighborhood, and surrounding areas have access to the mental health & wellness, social, educational, food security, and recreational supports necessary for optimal well-being. ABOUT DIVERSITY AT BWCS At BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support, and that all members of our team feel valued and empowered. KEY RESPONSIBILITIES Assesses and identify children, individuals and their family strengths and needs, according to program goals. Construct support maps and explore goals in conjunction with family/individual/children needs. Provide case management and resource navigation support for families, individuals, and children. Provide group facilitation and programming support for families, individuals, and children. Provide crisis counselling and mediation support to families, individuals, and children. Act as an advocate within academic & child welfare systems. Support clients in navigating societal social systems / health systems. Provide mentorship/sponsorship support. Follow program guidelines regarding confidentiality, case notes, reports, record keeping etc. Carries out discharge planning and service evaluation with families, individuals and children. Actively participates and makes use of ongoing clinical supervision. Work flexible hours to meet the needs of clients — including some evenings. Liaise, consult, and collaborate with community stakeholders and make appropriate use of community resources. Implement SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required. Assumes other responsibilities as assigned from Mental Health & Counselling Director. QUALIFICATIONS Bachelor of Social Work (BSW), Social Service worker or a degree in counselling or other related social sciences. Must be a member in good standing with a regulated professional college (i.e., CRPO, OCSWSSW). Knowledge and experience working with Black and racialized families, individuals, and children. Knowledge and experience working with families, individuals and children who coexist with hardships related to poverty, discrimination, and other societal inequities. A minimum of 2–3 years’ professional experience working with Black and racialized families, individuals and children with concerns related to mental health and other emotional/behavioral concerns. Lived experience of Black/other racialized communities in Ottawa is an asset. Experience with developing and facilitating group programming focusing on mental and emotional health and other emotional/behavioral barriers. Excellent interpersonal skills; strong oral and documentation skills. Bilingualism is an asset (English, French, Somali, Arabic, etc.). Strong computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other databases. A valid driver’s license and access to a vehicle is mandatory. WHAT WE OFFER BWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities. APPLICATION PROCESS We are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to careers@britanniawoods.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted. If you require accessibility accommodation during this process, please email careers@britanniawoods.com and we will work with you to ensure your needs are met.
CHILD & YOUTH PROGRAM WORKER – BEYOND THE BELL
Reports to: Director of Community Service and Operations Job Type: Part-time (12 hours per week) PayScale: $18.00 – $20.00/hour Location: OttawaApplication Deadline: October 3, 2025 # of Positions: 1 ABOUT YOU: You are compassionate, resourceful and deeply committed to supporting racialized children, youth and families in building resilience and overcoming barriers. You thrive in creating safe, inclusive spaces where youth feel seen, supported and empowered. Your approach blends empathy, cultural awareness and collaboration with a focus on education, wellness and community connection. ABOUT THE ROLE: The Child and Youth Program Worker will support and deliver programming across three key streams: Senior Youth (age 13-18 years): mentorship, leadership and community engagement. Beyond the Bell (6-12 years): After- school programming that fosters literacy, creativity and wellness Sports and Recreation: Youth – focused physical activity, with a strong emphasis on basketball This position is built on three core pillars: Education Wellness Social And Emotional Wellness Cultural Wellness This rile requires flexibility, creativity and a genuine ability to connect with youth and families from diverse backgrounds. ABOUT WHO WE SUPPORT: Britannia Woods Community Services (BWCS) serves the Britannia Woods neighbourhood and surrounding Ottawa communities. Our programs ensure access to mental health & wellness support, educational opportunities, food security, recreation and community engagement, building stronger, healthier futures for families and youth ABOUT DIVERSITY AT BWCS: At BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support, and that all members of our team feel valued and empowered. KEY RESPONSIBILITIES YOUTH ENGAGEMENT AND SUPPORT Build strong, trusting relationships with youth to identify needs and support growth Provide mentorship, guidance and advocacy for youth facing personal or social challenges Encourage positive behaviours, life skills and social-emotional development PROGRAM DEVELOPMENT AND DELIVERY Support planning and facilitation of Beyond the Bell, youth and recreation programming Deliver engaging workshops, events and sports/recreation activities Ensure culturally relevant programming responsive to participant needs Monitor safety of activity spaces, equipment and practices Gather youth feedback to improve program quality and effectiveness Maintain clear communication with youth, parents/guardians and community partners. ADMINISTRATION Perform administrative duties related to the program such as flyers, outreach, registration, attendance list and tracking attendance daily. Maintain accurate records of youth interactions, program attendance, and outcomes. COMMUNITY AND PARTNERSHIP ENGAGEMENT Advocate for youth needs and represent BWCS at meetings and events Build collaborations that strengthen opportunities for youth and families SKILLS AND QUALIFICATIONS Minimum of two- year experience working with youth 6- 18 years in a community setting. Strong understanding of child /youth development, trauma informed practices and culturally responsive approaches Experience facilitating sports and recreation programs Strong communication and interpersonal skills, ability to engage diverse youth populations. Problem-solving skills, with the ability to respond effectively in crisis/ emergency situations Proficiency in MS Office Bilingual (English /French) required Preference for male-identifying candidates to support representation and role modeling for youth. Current Standard First Aid & CPR Level C (or wellness to obtain) Enrolled in or completed post- secondary education in Child & Youth Care, Social Sciences or related field. WORKING CONDITIONS Environment: Work is primarily performed indoors & outdoors, Regular interaction with children, youth and families Flexibility to work evenings and weekends as program needs require. BWCS is a vibrant workplace, offering opportunities for professional growth and development in asupportive environment. As part of our team, you will make a meaningful difference in the lives of childrenand families through the SNAP Program, helping them access vital resources and achieve positive outcomes.If you are committed to equity, innovation, and culturally responsive care, we invite you to join our missionto create healthier, more resilient communities. We are an equal opportunity employer and encourage all interested candidates to submit a detailed resumeand cover letter by email to careers@britanniawoods.com. We thank all applicants for their interest in thisposition; however, only those selected for an interview will be contacted. Britannia Woods Community Services respects employment equity and values diversity and inclusion. If yourequire accessibility accommodation during this process, please let us know by email tocareers@britanniawoods.com and we will work with you to make sure your needs are met.