Reports to: Program Manager
Job Type: Full-time (35 hours per week)
PayScale: $28.44-$34.00
Location: Ottawa
Application Deadline: Applications will be accepted until the position is filled.
# of Positions: 1
ABOUT YOU:
You are a compassionate and resourceful individual dedicated to supporting racialized children, individuals
and families in overcoming barriers and building resilience. You believe in the power of evidence-based,
culturally responsive interventions, and are committed to fostering a supportive environment where
racialized children, individuals and families can thrive and feel safe. Systems knowledge, empathy, safety
and a collaborative spirit should be the hallmarks of your approach, as you support racialized families,
individuals and children navigate their unique journeys toward positive change.
The SNAP Program groups specifically serve children ages 6-11 yrs old and their families, particularly those
from Black and racialized backgrounds, newcomers, and those living in low-income or high-risk situations.
Additionally, we provide crisis support for other individuals within our community. Our work includes
culturally responsive best practices and interventions, designed to empower individuals and families and
promote healthy children’s development. Most importantly, the SNAP program provides support focusing
on behavioral and emotional regulation and modification. Supports are provided through the channels of
advocacy, case management, crisis counseling, parental & children group programming, mentorship/sponsorship, resource navigation, needs replenishment and collaboration with other
appropriate stakeholders and community partners.
Successful candidates will be expected to work flexible hours, in accessible locations to accommodate their
clients’ needs. All Britannia Woods Community Services (BWCS) Mental Health and Wellness programs and
supports are culturally/racially/socially constructed to be responsive to Black and other racialized families,
individuals and children unique, but chronic needs. Thus, the successful candidate is expected to provide
support and care from a safe, affirming, anti-oppressive and equity-oriented lens.
ABOUT WHO WE SUPPORT:Britannia Woods Community Services (BWCS) is dedicated to ensuring that residents in the city of Ottawa,
in Britannia Woods neighborhood, and surrounding areas have access to the mental health & wellness,
social, educational, food security, and recreational supports, which are necessary for optimal well-being.
ABOUT DIVERSITY AT BWCS:
At BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services
and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed
to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support,
and that all members of our team feel valued and empowered.
KEY RESPONSIBILITIES
- Assesses and identify children, individuals and their family strengths and needs, according to
program goals. - Construct support maps and explore goals in conjunction with family/individual/children needs.
- Provide case management and resource navigation support for families, individuals, and children.
- Provide group facilitation and programming support for families, individuals, and children.
- Provide crisis counselling and mediation support to families, individuals, and children.
- Act as an advocate within academic & child welfare systems.
- Support clients in navigating societal social systems / health systems.
- Provide mentorship/sponsorship support.
- Follow program guidelines regarding (confidentiality, case notes, reports, record keeping etc.)
- Carries out discharge planning and service evaluation with families, individuals and children.
- Actively participates and makes use of on-going clinical supervision.
Work flexible hours to meet the needs of clients -Including some evenings - Liaise, consult, and collaborate with community stakeholders and make appropriate use of community resources.
- Implement SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required.
- Assumes other responsibilities as assigned from Mental Health & Counselling Director
QUALIFICATIONS
- Bachelor of Social Work / Social Services Worker Diploma / Degree in other social sciences (ie.
counselling) - Must be a member in good standing with a regulated professional college (i.e. CRPO, OCSWSSW)
- Knowledge and experience working with Black and racialized families, individuals, and children.
- Knowledge and experience working with families, individuals and children that coexist with
hardships related to poverty, discrimination, and other societal barriers/inequities. - A minimum of 2-3 years’ professional experience working with Black and racialized families,
individual and children with concerns related to mental health and other emotional/ behavioral
concerns. - Lived experience of Black/other racialized communities In Ottawa is an asset.
- Experience with developing and facilitating group programming focusing on mental & emotional
health, and other emotional/behavioral barriers. - Excellent interpersonal skills; oral and documentation skills
- Bilingualism is an asset (English, French, Somali, Arabic, etc.)
- Strong computer proficiency in MS Office (Word, Excel, PowerPoint, and Outlook), and other
databases - A valid driver’s license and access to a vehicle is mandatory.
BWCS is a vibrant workplace, offering opportunities for professional growth and development in a
supportive environment. As part of our team, you will make a meaningful difference in the lives of children
and families through the SNAP Program, helping them access vital resources and achieve positive outcomes.
If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission
to create healthier, more resilient communities.
We are an equal opportunity employer and encourage all interested candidates to submit a detailed resume
and cover letter by email to careers@britanniawoods.com. We thank all applicants for their interest in this
position; however, only those selected for an interview will be contacted.
Britannia Woods Community Services respects employment equity and values diversity and inclusion. If you
require accessibility accommodation during this process, please let us know by email to
careers@britanniawoods.com and we will work with you to make sure your needs are met.
