Mental Health & Wellbeing

Culturally informed mental health and advocacy services

SNAP® (Stop Now and Plan)

SNAP® (Stop Now and Plan) is an evidence-based cognitive behavioural model that employs a framework that teaches children with behaviour issues—and their parents—emotional regulation and problem-solving skills. SNAP® is culturally adapted for Black children, youth, and their families and understands the importance of culturally informed services for marginalized communities provided by professionals from the same community.

BRISC/ CSIRN (Black, Racialized Individuals Support Channel/ Canal de soutien pour les individus racialisés noirs)

The Black Racialized Individuals Support Channel (BRISC) was launched in June 2021 in response to the unique social and emotional needs that the COVID-19 pandemic exacerbated for racialized communities, especially African, Caribbean & Black communities (ACB). With steady growth in demand, the program changed from a temporary service to an established one offered under our Mental Health & Wellbeing umbrella. The program provides support via telephone for racialized individuals in the National Capital Region, especially ACB individuals in the Ottawa-West area, that are dealing with emotional issues rooted in isolation, discrimination, racism, or everyday stressors. In addition, given that many racialized individuals’ stressors are compounded by personal/systemic hardships (e.g., food insecurity, language/literacy impediments, academic discrepancies etc.), we provide proximity care supports like care packages and/or internal referrals to relevant BWCH programs.

FACE (Family Advocacy and Capacity-Building Engagements)

The Family Advocacy and Capacity-Building Engagements (FACE) framework is a responsive community engagement model, that aims to facilitate supports in a comprehensive and informed manner. As an agency, we strive to improve the overall well-being and quality of life for members of our community that are the most marginalized. The Family Capacity Advocate position (FCA) and the Student Family Advocate (SFA) roles sit within our FACE community engagement model.